Attention: Only registered migration agents are legally permitted to offer immigration assistance within Australia. To ensure the credibility of your chosen agent, it is imperative that they are listed on the Register of Migration Agents, managed by the Office of the Migration Agents Registration Authority (MARA). Beware of unauthorized operators masquerading as registered migration agents. Always verify the registration status of your migration agent by visiting the MARA website before engaging their services.

Registered migration agents are obligated by law to prioritize the best interests of their clients. MARA upholds professional standards and obligations, including the Migration Agents Code of Conduct, which governs agent conduct and outlines their responsibilities towards clients. This Code of Conduct is enshrined in legislation, specifically Section 314 of the Migration Act 1958 and Schedule 2, Regulation 8 of the Migration Agents Regulations 1998. Copies of the code of conduct are prominently displayed in agents’ offices and client waiting areas, and are readily available upon request.

For easy access, you can download the code of conduct from the MARA website here.